Refund & Cancellation Policy

At Zenya Styles, we are committed to providing you with the best shopping experience. If you’re not entirely satisfied with your purchase, we’re here to help.

Order Cancellation

You can cancel your order at any time before it is dispatched. Please contact us immediately at helpdesk.zenya@gmail.com or whatsapp +91 9817374298 to request a cancellation.

Once your order has been dispatched, it cannot be cancelled. However, you may initiate a return as per our Return Policy below.

Returns

Returns are accepted only for damaged or defective products. If you receive a product that is damaged or defective, please contact us within 48 hours of delivery.

To initiate a return, please email us at helpdesk.zenya@gmail.com with your order number, a description of the issue, and photographs of the damaged or defective product.

Customers are responsible for the return shipping costs unless the return is due to our error.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 business days to your original method of payment.

Shipping charges are non-refundable.

Exchanges

We do not offer exchanges. If you wish to change your product, please return the original item and place a new order.

Contact Us

If you have any questions or need assistance with your order, please contact us:

Email: helpdesk.zenya@gmail.com
Phone: +91 9817374298